Black Bunny Dubai is committed to protecting your privacy and handling your data with transparency and care. This policy outlines how we collect, use, and protect your personal information in compliance with UAE Federal Law No. 45 of 2021 on the Protection of Personal Data.

Information We Collect:

• Personal Identifiers: Name, email address, phone number, and date of birth (for age verification).

• Booking & Payment Data: Your game selections, session times, and payment transaction details (handled securely by our payment processors; we do not store full credit card numbers).

• Technical Data: Through our website, we may collect IP address, browser type, and browsing behavior via cookies to improve user experience.

• Visual Data: CCTV footage is collected for security and safety purposes throughout our venue.

How We Use Your Information:

• To process your bookings and manage your visit.

• To communicate with you regarding your booking, upcoming promotions (with your consent), and important service updates.

• To improve our services, website functionality, and customer experience.

• To ensure the security of our guests, staff, and property.

Sharing Your Information:

• We do not sell, trade, or rent your personal data to third parties.

• We may share your data with trusted third-party service providers who assist us in operating our website and business (e.g., payment processors, IT support), under strict confidentiality agreements.

• We will disclose your information where required by law, such as to comply with a subpoena or a request from competent UAE authorities.

Data Security & Retention:

• We implement robust technical and organizational measures to protect your data from unauthorized access, alteration, or destruction.

• We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, or as required by UAE law.

Your Rights (Under UAE Data Law):

• You have the right to access, correct, or request the deletion of your personal data.

• You have the right to withdraw your consent for marketing communications at any time.

• To exercise these rights, please contact us using the details provided below.

Contact Us:
For any questions, requests, or concerns regarding your privacy or this policy, please contact our team at: info@blackbunny.ae